The Assessment of doctors’ job satisfaction rate at Kaunas clinical hospital

Abstract

Introduction Job satisfaction of a doctor is one of the main conditions needed in order to apply changes and improve the quality of healthcare in healthcare system organisations [1,2]. The attitude towards work, responsibility, initiative, personal values and feelings of the doctor has an influence on the quality of service and patient satisfaction [3,4,5]. Good emotional state of the personnel may ensure excellent work quality [6,7,8]. The research on job satisfaction is very important in order to make a successful working plan, find out the attitude of employees towards work, assess their needs and determine present failures. The main attempt during this research is to reveal the most relevant problems of the personnel which lead to the improvement of job satisfaction [9].Aim The objective is to assess doctors that work in Kaunas Clinical Hospital job satisfaction rate and determine the factors having influence on it. Objectives 1. To determine the level of doctors job satisfaction at Kaunas Clinical Hospital. 2. To reveal the factors that influence doctors’ job satisfaction level. 3. To assess how working conditions affect job satisfaction of the doctors. 4. To determine the possibilities of qualification improvement and how it is related with the job satisfaction rate. Methods Doctors and senior residents working in Kaunas Clinical Hospital were interviewed during the research (11.10.2012 – 01.03.2013). 150 questionnaires were given to them and 144 questionnaires were brought back (reply rate is 96 per cent). Respondents were given anonymous 42-question questionnaire based on the job satisfaction questionnaire of Minnesota and the assessment tool of medical personnel’s[...].